Asset Management connector for TOPdesk
Extend control of your company assets. While TOPdesk keeps track on all your Asset Management Processes, your technicians are equipped with tools to control operational status. Your business departments are actually using your assets and cause all kinds of changes to those assets.
How does all that information reaches your TOPdesk? When is that information relevant? The S4M Asset Connector is your perfect buddy to assist TOPdesk’s Asset Management Processes to be accurate and consistent.
Connect your TOPdesk with the following Sources and let S4M handle the pain:
- IBM Maximo
- Active Directory
- And more!
- Eliminate most of your ‘operational’ overhead in automated processes
- Automatic creation and updates of your assets
- Synchronize additional information and attributes (if available in your source)
- Bi-directional link, if possible: e.g. update your source with TOPdesk asset attribute(s)
Because you will make use of our Data Manager platform, you will also have the following benefits:
- Sharing data between and across different links
- Get more in depth understanding of data process flows across your organization,
improve the processes, have discussions based on (data/source) facts instead of assumptions!
- Provide defined data sets with end users and make it easy to share this export data (via csv,pdf)
- Get (link dependent) end users involved , easy share info about their link via a portal
- Inform link dependent roles with valid information about a link
- Audit and monitor what’s happening within the link (e.g. how many records are being processed, or who did run what?)
- Get in depth logging to troubleshoot issues, also forward
Check our latest portfolio projects. Sure you will find something interesting.